Payment
💳 Accepted Payment Methods at Verolix
At Verolix, we are committed to providing you with a secure, flexible, and lightning-fast checkout experience. All our payments are securely processed through Stripe, a global leader in payment infrastructure. We accept the following methods:
1. Credit and Debit Cards
We accept all major Credit and Debit cards directly on our checkout page. Your transaction is encrypted and handled securely by Stripe—no third-party account registration is required.
Supported Cards: Visa, Mastercard, American Express, and Discover.
2. Express Checkout Options
To speed up your purchase, we offer one-click express payment methods that securely use your saved information:
⚡ Link by Stripe: Link allows you to save your payment and shipping details securely. On your next visit, you can complete your purchase in seconds by simply entering a one-time verification code, eliminating the need to re-enter your details.
📱 Google Pay: Use the card information saved to your Google Account to check out quickly and securely on supported browsers or mobile devices.
🍎 Apple Pay: For customers using iOS or macOS, Apple Pay provides a seamless, secure, and private way to pay with a single touch or FaceID.
3. Buy Now, Pay Later
🛍️ Klarna: Get more flexibility with your budget. We offer Klarna, allowing you to choose between paying immediately or splitting your purchase into interest-free installments. (Note: Availability and specific installment plans depend on your geographic location and order amount.)
Security Guarantee: Your security is our priority. All transactions are processed through Stripe, which adheres to the strictest PCI-DSS industry standards. Your financial data is fully encrypted and never stored on our servers.
We Offer Multiple Secure Payment Options!
At Verolix, we provide a variety of flexible and highly secure payment methods to ensure a smooth checkout experience. All transactions are processed via Stripe, a global leader in payment security.
You can choose from any of the following accepted methods:
Credit and Debit Cards: We accept Visa, Mastercard, American Express, and Discover.
Apple Pay: Fast, secure, and private one-touch checkout for iOS and macOS users.
Google Pay: Quick and easy checkout using your saved Google Account details.
Link by Stripe: Save your information for ultra-fast, one-click purchases in the future.
Klarna: Flexible Buy Now, Pay Later options (subject to eligibility and geographic location).
Don't see your preferred method?
If your preferred payment option is not listed above, we are unfortunately unable to accept it at this time. To maintain the highest security standards for our customers, we exclusively use the Stripe ecosystem and do not process external third-party transfers (such as wire transfers).
We are constantly evaluating new payment integrations to better serve our community, but currently, these are the only supported methods.
Orders & Returns
We understand that sometimes changes need to be made after an order is placed, whether it is a cancellation, an address update, or changing an item in your order. Here is how you can manage these requests:
Cancelling an Order
- Time Limit: Orders can typically be canceled within 8 hours of placement.
- How to Proceed: If you need to cancel your order, please contact our customer service team immediately via email at support@verolix.co.uk
- Please Note: Once an order moves into a 'Processing' or 'Shipped' status, we cannot guarantee a successful cancellation.
Changing Your Order
- Prompt Action is Crucial: If you wish to change an item (like size, color, or quantity) or other order details, please contact us as soon as possible after placing the order.
- Processing Status: The ability to make changes depends entirely on how quickly you contact us and whether your order has begun the fulfillment process.
Updating Shipping Information
- Window for Changes: Should you need to update the shipping address or related details, please contact customer service before the order has been dispatched. Once the order is shipped, the address cannot be modified.
Contact Us
In all cases, directly contacting customer service is the most effective way to manage your request. It is helpful to have your order number and the specific details of your request ready when you get in touch. You can reach us via email at support@verolix.co.uk
We want to make your shopping experience as seamless and enjoyable as possible. Generally, you do not need an account to place an order with us. You can usually check out as a guest, which means you can make purchases without creating an account. This option is great for those who want to make a quick purchase or are not interested in receiving updates or tracking orders through an account.
However, creating an account has its benefits, such as easier tracking of your order, a faster checkout process in the future due to stored information, and receiving updates on new products and promotions. If you're a returning customer or plan to shop with us again, considering setting up an account might enhance your shopping experience.
If you have any specific questions or need assistance during your shopping, our customer service team is here to help. You can reach out through our contact page for more personalized support.