Payment
💳 Accepted Payment Methods at Verolix
At Verolix, we are committed to providing you with a secure, flexible, and lightning-fast checkout experience. All our payments are securely processed through Stripe and PayPal, global leaders in payment infrastructure. We accept the following methods:
1. PayPal
Pay securely using your PayPal account balance, or a bank account or credit/debit card linked to your PayPal account.
PayPal provides an additional layer of buyer protection, ensuring your transactions are safe and your details remain private.
2. Credit and Debit Cards
We accept all major Credit and Debit cards directly on our checkout page. Your transaction is encrypted and handled securely by Stripe—no third-party account registration is required.
Supported Cards: Visa, Mastercard, American Express, and Discover.
3. Express Checkout Options
To speed up your purchase, we offer one-click express payment methods that securely use your saved information:
⚡ Link by Stripe: Link allows you to save your payment and shipping details securely. On your next visit, you can complete your purchase in seconds by simply entering a one-time verification code.
📱 Google Pay: Use the card information saved to your Google Account to check out quickly and securely on supported browsers or mobile devices.
🍎 Apple Pay: For customers using iOS or macOS, Apple Pay provides a seamless, secure, and private way to pay with a single touch or FaceID.
4. Buy Now, Pay Later
🛍️ Klarna: Get more flexibility with your budget. We offer Klarna, allowing you to choose between paying immediately or splitting your purchase into interest-free installments. (Note: Availability and specific installment plans depend on your geographic location and order amount.)
Security Guarantee
Your security is our priority. All transactions are processed through Stripe and PayPal, both of which adhere to the strictest PCI-DSS industry standards. Your financial data is fully encrypted and never stored on our servers.
Can I use a different payment method?
We Offer Multiple Secure Payment Options! At Verolix, we provide a variety of flexible and highly secure payment methods to ensure a smooth checkout experience. All transactions are processed via Stripe and PayPal, global leaders in payment security.
You can choose from any of the following accepted methods:
PayPal: Pay securely using your PayPal balance or a linked bank account/card.
Credit and Debit Cards: We accept Visa, Mastercard, American Express, and Discover.
Apple Pay: Fast, secure, and private one-touch checkout for iOS and macOS users.
Google Pay: Quick and easy checkout using your saved Google Account details.
Link by Stripe: Save your information for ultra-fast, one-click purchases in the future.
Klarna: Flexible Buy Now, Pay Later options (subject to eligibility and geographic location).
Don't see your preferred method? If your preferred payment option is not listed above, we are unfortunately unable to accept it at this time. To maintain the highest security standards for our customers, we exclusively use the Stripe and PayPal ecosystems and do not process external third-party transfers (such as direct wire transfers or cash on delivery).
We are constantly evaluating new payment integrations to better serve our community, but currently, these are the only supported methods.
Orders
We understand that sometimes changes need to be made after an order is placed, whether it is a cancellation, an address update, or changing an item in your order. Here is how you can manage these requests:
Cancelling an Order
- Time Limit: Orders can typically be canceled within 8 hours of placement.
- How to Proceed: If you need to cancel your order, please contact our customer service team immediately via email at info@verolix.co.uk
- Please Note: Once an order moves into a 'Processing' or 'Shipped' status, we cannot guarantee a successful cancellation.
Changing Your Order
- Prompt Action is Crucial: If you wish to change an item (like size, color, or quantity) or other order details, please contact us as soon as possible after placing the order.
- Processing Status: The ability to make changes depends entirely on how quickly you contact us and whether your order has begun the fulfillment process.
Updating Shipping Information
- Window for Changes: Should you need to update the shipping address or related details, please contact customer service before the order has been dispatched. Once the order is shipped, the address cannot be modified.
Contact Us
In all cases, directly contacting customer service is the most effective way to manage your request. It is helpful to have your order number and the specific details of your request ready when you get in touch. You can reach us via email at info@verolix.co.uk
While you can checkout as a guest, having a Verolix account makes managing your orders much easier. Registered members can easily track shipments from our global hubs and manage returns directly through their dashboard. It only takes a minute to set up!