Effective Date: December 6, 2025
Verolix respects your privacy and is deeply committed to protecting the personal information you share with us through our website. This Privacy Policy outlines our practices concerning the collection, use, and sharing of your information, and details how we safeguard your data.
1. Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only collect information that you voluntarily provide to us, such as when you place an order, send us an email, or interact with us directly. We do not sell or rent this information to anyone.
How We Use Your Information:
- Order Fulfillment: To process and fulfill your product requests and transactions.
- Billing and Payments: To charge for our products using your selected payment method(s).
- Shipping and Logistics: To include on shipping labels, invoices, and other necessary business documents.
- Customer Service: To respond to your inquiries, questions, and support requests.
- Marketing (If opted-in): We may contact you via email or text to inform you about specials, new products, or changes to this Privacy Policy, unless you explicitly request to opt out.
2. Orders and Financial Information
To purchase from us, you must provide contact and necessary financial information (e.g., your name, shipping address, and credit card details).
- Billing: This information is used for billing purposes and to fulfill your orders.
- Payment Processors: We utilize outside credit card processing companies to bill users for goods and services. We do not store or have access to sensitive payment details such as credit card numbers, expiration dates, or CVV numbers. These companies do not retain, share, store, or use personally identifiable information for any secondary purposes beyond processing your transaction.
3. Your Access to and Control Over Information (Your Rights)
You have the following rights regarding your personal data. You can exercise these rights at any time by contacting us using the contact details provided in Section 7.
- Access: You can request to view the data we have about you, if any.
- Correction: You can ask us to change or correct any data we have about you.
- Deletion (Right to be Forgotten): You can ask us to delete any data we have about you.
- Opt-out: You can opt out of any future marketing contacts from us.
Note: To ensure the security of your data, we may require a government-issued ID or other satisfactory verification before releasing or modifying your information.
4. Sharing and Disclosure
We share your information in the following limited circumstances:
- Shipping: We use an outside shipping company to ship orders and must provide them with necessary contact and address information.
- Payment Processing: We share financial data with our credit card processing company as described in Section 2.
- Aggregated Data: We may share aggregated demographic information (which does not identify individual users) with our partners and advertisers for business analysis.
5. Security
We implement robust precautions to protect your information, both online and offline.
- Encryption: Sensitive data (such as financial information) submitted via the website is encrypted and securely transmitted using $SSL$ technology.
- Restricted Access: Access to your personally identifiable information is restricted to employees who need the data to perform specific job functions (e.g., billing or customer service).
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze website traffic, and improve our services.
- Necessary Cookies: Our site’s functionality relies on necessary cookies, which are essential for basic site features. These cannot be disabled without impairing the website’s usability.
- Disabling Cookies: While you may disable other types of cookies through your browser settings, please be aware that disabling necessary cookies will render the website inoperable.
Third Parties We Use (Analytics and Advertising):
We integrate services from the following third parties which may set cookies or collect data:
- Google Analytics
- Google Ads
7. Links & Notification of Changes
External Links
Our website contains links to other sites. We are not responsible for the content or privacy practices of these external sites. We encourage you to read the privacy policies of any site that collects personally identifiable information.
Notification of Changes
We reserve the right to modify this Privacy Policy at any time. We will notify you of any significant changes to our policy by email or by placing a prominent notice on our website.
8. Concerns and Contact Information
If you believe we are not adhering to this policy or if you have any questions about this Privacy Policy, please contact us immediately:
Contact method: support@verolix.co.uk